The Government of British Columbia has issued the following COVID-19 vaccine rollout plan for seniors:
Vaccine call centres for seniors are open. You can book a vaccine appointment for yourself or your spouse. You can also have a family member or friend call for you. It’s easy and safe to book over the phone.
When to call:
- March 15: Age 84 and over
- March 16: Age 83 and over
- March 17: Age 82 and over
- March 18: Age 81 and over
- March 19: Age 80 and over
Please prepare:
When you call your health authority, you’ll be asked for:
- First and last name
- Date of birth
- Postal code
- Personal Health Number
Note: You can find your Personal Health Number on the back of your B.C. driver’s licence, BC Services Card or CareCard. If you do not have a Personal Health Number, you can still receive the vaccine.
They’ll also ask you for contact information:
- An email address that gets checked regularly
or - A phone number that can receive text messages
We will never ask you for your SIN, driver’s licence number or banking and credit card details.
If you’re calling on calling for yourself:
Here’s what happens when you call:
- The phone agent verifies your age and asks for your personal information
- You work with the phone agent to select an appointment time slot at a clinic close to home
- The phone agent confirms your appointment time and clinic location
- If you’ve provided contact information, you get a confirmation message sent by email or text
If you’re calling on behalf of someone:
Here’s what happens when you call on behalf of someone:
- The phone agent verifies who you are calling for and asks you to provide their age and personal information
- You work with the phone agent to select an appointment time slot at a clinic close to the home of the person you’re calling for
- The phone agent confirms the appointment time and clinic location
- If you’ve provided contact information, you get a confirmation message sent by email or text
Select your health authority and call:
All call centres are open. The first day appointments are available is March 15.
Call centre hours:
Seven days a week
7 am to 7 pm (PST/PDT)
Phone lines may be busy.
Fraser Health
Call: 1-855-755-2455
Fraser Health clinic locations
Interior Health
Call: 1-877-740-7747
Interior Health clinic locations
Island Health
Call: 1-833-348-4787
Island Health clinic locations
Northern Health
Call: 1-844-255-7555
Northern Health clinic locations
Vancouver Coastal Health
Call: 1-877-587-5767
What to expect at the vaccine clinic:
Only people who are eligible and have an appointment will get their vaccine dose. Please do not show up at a clinic unless you have an appointment and your age group is eligible.
As part of Phase 2, you will get either the Pfizer or Moderna vaccine. A choice will not be offered.
What to do when you arrive:
Get ready for your appointment:
- Wear a short-sleeved shirt and a mask
- Arrive a few minutes before your scheduled appointment time
You can bring one person with you for support.
All clinics are wheelchair accessible. You will be provided a mask if you need one.
During the appointment:
At the clinic you will:
- Complete a check-in process
- Get your vaccine dose
- Wait in an observation area for about 15 minutes
You can expect to be at the clinic for 30 to 60 minutes in total.
Questions:
Need help? Talk to a Service BC agent about non-health related information and services related to COVID-19.
Service is available 7:30 am to 8 pm.
Call: 1-888-COVID19
Website: https://www2.gov.bc.ca/gov/content/covid-19/vaccine/seniors
